Our 21st Century Diplomacy research programme explores what great diplomacy looks like and what makes for a great diplomat, in terms of the skills they need and how to train them.




EDA Reflection

The Athens of the Arab World

Sultan Sooud Al Qassemi, UAE-based writer and founder of Barjeel Art Foundation Sharjah

September 2017

In this EDA Reflection, Sultan Al Qassemi describes the contribution that Emirati art has made to the UAE’s cultural diplomacy and soft power.


EDA Reflection

How to conduct successful negotiations

Baroness Cathy Ashton, Former EU High Representative for Foreign Affairs and Security Policy

May 2017

This EDA Reflection highlights some key lessons from Baroness Catherine Ashton’s experience of negotiations and identifies the importance of understanding who needs to be involved in the negotiation, how to manage the process, and what outcomes you want.


EDA Reflection

EDA Reflection provides 5 tips for successful diplomats

May 2017

In this EDA reflection, Ambassador Yasser Elnaggar, former Deputy Minister of Investment, and former Deputy Minister of Planning and Administrative Reform of Egypt, highlights some key lessons from his experience in the diplomatic field, from taking calculated risks to staying true to yourself.

Please note that EDA’s research outputs do not necessarily represent the views of the EDA or the UAE government but seek to address issues that foreign-policy experts and practitioners both in the UAE and worldwide will find informative and relevant.


EDA Reflection

10 Habits of Effective Diplomats

Baroness Cathy Ashton, Former EU High Representative for Foreign Affairs and Security Policy

May 2017

This EDA Reflection discusses the ten habits of effective diplomats, from seeking knowledge and pursuing collaboration to showing good judgment and being humble.


EDA Reflection

What Makes a Good Diplomat?

Tom Fletcher, EDA Advisor and Omar Al Bitar, EDA Vice President

February 2017

This EDA Reflection looks at what diplomats throughout history have seen as the essential elements of the craft, from patience and courage, to tact and creativity. Drawing on this, it sets out how the EDA will aim to develop Capable, Influential and Ethical diplomats, ready for the challenges of the 21st century.


Video Interviews



Book Launch

Naked Diplomacy

Speaker: Author Tom Fletcher, former UK Ambassador to Lebanon

21 June 2016


Public Lecture

Economic Diplomacy: The Core of New International Affairs

Speaker: Paulo Portas, Former Deputy Prime Minister of Portugal

18 May 2016


EDA lecture

UAE's Role in Multilateral Issues

Speaker: Lana Nusseibeh, Permanent Representative of the UAE to the United Nations

28 April 2016


EDA lecture

UAE Seven-Star Diplomacy

Speaker: Omar Al Bitar, Ambassador to China of the UAE

28 April 2016


Public lecture

The Force of Public Diplomacy

Speaker: José Luis Rodriguez Zapatero, Former Spanish Prime Minister

18 April 2016